Send feedback or report a problem

Tell us what you wanted to do and what happened. A specific description helps the MemorizeKit team understand the problem.

Send your feedback

1. Open the MemorizeKit feedback page .
2. Sign in if asked. Your account name and email are included so the team can follow up when needed.
3. Enter your message in Feedback.
4. Choose Send feedback and wait for the saved confirmation.
5. Keep the Feedback ID if you need to refer to this message later.

The form accepts 10–2,000 characters of text. File attachments are not currently supported.

A useful problem report

Adapt this example to your situation:

I opened “English at work” and played “deadline”, but heard nothing. I tried another word and its audio worked. This happened at 9 am in Chrome on my computer. The screen said: “Audio could not load”.

For a feature suggestion, explain the task and what makes it difficult today. For example: “I want to find all my work-related lessons, but I do not know how to use tags.”

Do not include passwords, sign-in codes, or verification links.

If sending fails

The form keeps your draft after a recoverable error. Check your connection and retry as instructed. If you need to sign in again, copy your draft before leaving the page.

If the page reports a sending limit, wait as instructed. Treat the message as sent only after a saved confirmation; there is no need to send a second copy to check.

While you wait

Read the frequently asked questions for ways to keep learning. A saved confirmation does not promise a response time.