Manage passwords and sign-in

Use Security to reset your password or add a passkey for signing in with your fingerprint, face, or device PIN. Before starting, make sure you can still access your account’s email inbox.

Reset your password

Sign in on the web and open Account Settings → Security.
Under Password, choose Reset password. The reset page opens in a new tab.
Enter your account email and choose Send code.
Open the email, then enter the six-digit code and a new password that meets the requirements shown.
Choose Update password. Wait for confirmation, then follow the instructions to return to your account or sign in with your new password.

Resetting your password ends previous sign-in sessions. If the page confirms the password changed but asks you to sign in again, use the new password. You do not need to repeat the reset.

Add a passkey

In Security, find Passkeys:

Enter a recognizable Passkey name, such as Personal laptop. Names can contain up to 64 characters.
Choose Add passkey.
Complete the confirmation shown by your browser or device.
Wait for Passkey added. and check that the new key appears in the list.

To rename a key, choose Rename, enter its new name, and choose Save name. To stop using one, choose Revoke, check the key’s name, and confirm with Revoke passkey. That key can no longer sign in to your account, though a saved copy may remain on your device. Keep another working sign-in method before revoking a key.

If something goes wrong

No email code: check your spam folder and the address you entered; choose Send a new code when available.
Passkey setup was cancelled or timed out: start again when you are ready to confirm on your device.
You must sign in again: choose Sign in again, then return to Security.
Saved, but the list did not refresh: reload the page to check before adding the key again.
Your device does not support passkeys: use another sign-in method. Some older passkeys may need to be added again.

Recover access

If you cannot access your account, read Trouble signing in.